9. Examining documents - pros and cons
Advantages  | 
        Disadvantages  | 
      
|---|---|
| Excellent for tracking data flow | There may be other important data that are not actually in the documents | 
| Excellent for identifying data types and formats | Cannot capture the efficiency of the process. Speed/delays etc | 
| Useful to identify inefficient data flows so making the new system better | Does not help with understanding how people actually use the data | 
challenge see if you can find out one extra fact on this topic that we haven't already told you
Click on this link: Document Tracking
